General Terms and Conditions of Savitry

 

Article I. Introductory provisions

1. These General Terms and Conditions are issued by a self-employed person (hereinafter "SZČO") with the trade name Xenie Suhayla Komers - SÁVITRYÍ, place of business Priehradná 14049 / 26a, 821 07 Bratislava - Vrakuňa, ID: 46664611, e-mail address: xenyie @ tantrasavitryi. sk , tel. no .: +421 905 343 543. SZČO is not a VAT payer.

2. The General Terms and Conditions form an integral part of the agreement concluded between SZČO as a supplier and the customer as the customer.

3. The customer is a natural or legal person who orders advisory, consulting, therapeutic, massage or other services related to personal development from the supplier.

 

 

Article II. Subject of the agreement

Based on the agreement, the supplier undertakes to provide the customer with advisory, consulting, therapeutic, massage or other services related to personal development, and the customer undertakes to pay the agreed price for the services.

 

 

Article III. Order, conclusion of an agreement, delivery of a service

Delivery costs are payable in advance, at the latest together with payment of the service price. The obligation to deliver the service is considered fulfilled even if the customer does not take over the properly delivered shipment, resp. refuses to accept the shipment. In the event that the customer does not accept the shipment and the shipment is returned, the supplier has the right to demand from the customer reimbursement of costs associated with the return of the shipment (postage related to the return of the shipment). Re-delivery of the shipment is possible only by mutual agreement. The supplier is not responsible for delayed delivery of the shipment caused by the delivery person (Slovenská pošta, kuriér) or incorrectly given address of the recipient.

1. The order must specify the type of service, scope, price of the service, date and method of delivery of the service.

2. The customer can place an order:
   a) by electronic mail (e-mail) at: xenyie@tantrasavitryi.sk , or
   b) via the contact form on the website: www.tantrasavitryi.sk , www.tantraskolabratislava.sk , www.tantra-terapie-bratislava.webnode.sk , www.masazeterapiedolnykubin.webnode.sk,
   www.tantrasavitryinitra.eu , www.meditacienitra.sk , or

3. c) by phone at +421905343543, +421904023256, +421910902764

4. The agreement is concluded:
   a) usually by receiving the order from the supplier via e-mail (e-mail, contact form, sms). In the event that the parties have agreed on communication in electronic form, the agreement is concluded by delivery of the supplier's e-mail / sms confirming receipt of the order to the customer, or
   b) acceptance of the order by the supplier by telephone. In the event that the parties have agreed on telephone communication, the agreement is concluded by telephone consent of the supplier confirming the acceptance of the order to the customer.

5. The supplier is obliged to deliver the service to the customer within the period specified in the order. The customer agrees to extend or postpone the delivery time if it is not possible to deliver the service within the agreed period, if he was immediately informed of this situation and was notified of a new date for delivery of the service. If the service cannot be provided even within an additional reasonable period of time, the customer has the right to withdraw from the agreement.

6. Depending on the nature of the service, its delivery will take place in the manner specified in the order, either:
   (a) personal collection at the supplier 's place of business; or
   b) by sending by electronic mail (e-mail), or
   c) online communication (skype, whatsapp, viber, zoom ...), or
   d) by sending via Slovenská pošta for a fee of € 5.

7. If the customer requires an accounting document (invoice), it will be issued to him on request.

8.  

Article IV. Rights and obligations of the parties

1. The supplier is obliged to notify the customer of an inaccurate or incorrectly placed order. The Supplier shall not be liable for deficiencies caused by incorrect instructions of the Customer, if the Supplier has notified the Customer of this fact in advance and the Customer has insisted on their use despite the Supplier's reservations.

2. The customer undertakes to provide the supplier with the information necessary to perform the service, if he so requests, or to designate a contact person with whom the supplier can communicate regarding the service.

The rights and obligations of participants in training courses and events can be found HERE.

 

You can find the Privacy Policy (GDPR) HERE.

 

Article V. Price and invoicing

1. The prices of the provided services are determined on the basis of the price list of services valid at the time of concluding the agreement or on the basis of a special price calculation.

2. Payment for services is possible:
   (a) in cash, or
   b) by bank transfer to the supplier's account No .: IBAN: SK25 8330 0000 0022 0119 1543, FIO bank

3. The price of the service is payable immediately, unless otherwise stated.

4. At the request of the customer, the supplier issues an accounting document (invoice), which the customer is obliged to pay immediately on the spot. If the customer and the supplier have agreed on a longer due date, the customer is obliged to pay the accounting document (invoice) by the due date and in the manner specified on the accounting document.

5. In the event of a delay in payment of the accounting document, the supplier has the right to withdraw from the agreement if the service has not yet been performed.

6. If the service has been performed by the supplier and the customer is late with the payment of the accounting document, the customer undertakes to pay interest on arrears in the amount of 0.1% of the amount due for each day of delay, up to the price of the service.

7. The supplier is not a VAT payer, therefore all accounting documents are issued without VAT.

 

 

Article VI. Complaints

1. Complaints must be made immediately during the performance of the service or immediately after it. It is not possible to complain about the service after the end of the service and leaving the supplier's premises.

2. It is necessary to state the reason and nature of deficiencies in the service complaint. In the case of a justified complaint, the supplier is obliged to provide a remedy at its own expense within a reasonable time, or to provide the customer with a discount on the price of the service.
    

Article VII. Final provisions

1. These general terms and conditions are an integral part of the agreement concluded between the supplier and the customer and are binding on both parties.

2. The Supplier reserves the right to unilaterally change or supplement these general business conditions and business conditions of educational events.

3. Any changes to these general terms and conditions take effect on the day of their publication on the website www.tantrasavitryi.sk.

4. The legal relations resulting from the agreement are always governed by the general business conditions in force at the time of the binding order.

 

 

 

These general terms and conditions take effect on August 1, 2020.